Frequently Asked Questions
What happens on arrival?
There will always be someone that signs you in and directs you on where to go when you arrive.
If it's your first week, we always recommend arriving 15 minutes early so you can find the venue and you can allow your little one(s) to become familiar with the new surroundings and coaches.
What should my child bring / wear?
Classes can take place either indoors or outdoors, dependent on weather, and any form of comfortable clothing is absolutely fine.
Children may wear trainers or football boots. Please don't forget to bring a water bottle/drink.
Do you offer pay as you go?
We offer pay as you go and monthly subscription. and it generally is whatever works best for you.
With a monthly subscription - you get the first month half-price, you do not need to book in each week, and the payment comes out on the 1st of every month.
With pay as you go, you run the risk of classes potentially being fully booked.
How do I cancel my monthly subscription?
We require a 30-day payment notice period to cancel your subscription (otherwise we get charged).
Should you wish to cancel your subscription, please email info@minisocceradvance.com.
Example:
If you submit your cancellation email on 8th of the month, your final payment will be on the 1st of the following month. You will still have full access to the classes in the final month you pay for, and no further payments will be taken after this date.
Can we just turn up and pay on the day?
You do have to book in via our Class for Kids booking platform beforehand, so we know how many children will be in each class. We also plan the class around the number of children we are expecting.
With this in mind, as well as needing to know any medical details for a particular child, we never allow anyone to participate if they're not booked in.